Shipping policy

1. Order Processing

Once your order is placed and payment is confirmed, our team begins processing it within 1–2 business days. During peak seasons or promotional sales, processing may take slightly longer.

2. Delivery Time & Methods

We offer reliable shipping through trusted carriers to ensure your products reach you safely and on time.

Domestic Shipping (Within Pakistan): Estimated delivery in 3–7 business days after order dispatch.
International Shipping: Delivery time varies by destination and carrier, typically 7–21 business days depending on customs and local postal services.

All delivery times are estimates and may vary due to courier delays, holidays, or weather impacts.

3. Shipping Charges

Shipping fees are calculated at checkout based on your location, package weight, and delivery method.

Free Shipping: We may offer free shipping for orders above a specific amount (displayed on the site or during promotions).
Standard Shipping: Applied to orders below the free‑shipping threshold.

4. Tracking Your Order

After your order ships, you will receive a tracking number via email or SMS so you can monitor your shipment online. Real‑time status helps you stay updated throughout delivery.

5. Delivery Confirmation

All deliveries require signature confirmation at the shipping address provided. If you are unavailable at the time of delivery, the carrier may make another attempt or leave instructions for pickup.

6. International Shipping & Customs

For orders shipped internationally, additional customs duties, taxes, or fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

7. Shipping Issues

If your order is delayed, lost in transit, or damaged during delivery, please contact our support team immediately at support@mubimex.com with your order number — we will assist you promptly.

8. Returns & Exchanges

Shipping details related to returns and exchanges are covered in our Return Policy. Please review that page for specific instructions on how to return items if needed.

✅ Tips for Best Practices:

Display this shipping policy link in your footer, checkout pages, and FAQs so customers can easily find it.
Consider showing estimated delivery dates on product pages to build trust and reduce cart abandonment.